# VOCABULARY REVIEW Fill in the blanks with the correct vocabulary terms from this chapter. 1. Lilly's...

###### Question:

VOCABULARY REVIEW Fill in the blanks with the correct vocabulary terms from this chapter. 1. Lilly's - for seeing the physician today is a sore throat. 2. A(D) is the conclusion the physician reaches after evaluating all the findings, including laboratory and other test results. 3. "TBS vs. Gastroenteritis listed under the impression is an example of a(n) means pertaining to the operation of the mind by which we become aware of perceiving, thinking, and remembering. 5. - is the relationship of harmony and accord that exists between the patient and the healthcare provider SKILLS AND CONCEPTS Part I: Short Answers 1. Describe some factors that influence a person's value system. Do you think these factors have influenced your values? 2. List and describe the three processes of active listening. 3. List four important rules to remember when preparing the appropriate environment for patient interaction. os os
and describe the six components of the medical S. List and define the three stages of the patient interview. successful interview process. Summarize 4 examples of nonverbal apeutic nonverbal behaviors are key to behavior that enhance therapeutic communication with patients. 7. Label the following questions as either open ended or closed ended. a. How have you been feeling? b. Do you have a headache? c. Have you ever broken a bone? d. What brings you to the physician? e. Are you feeling better? f. Do you have high blood pressure? g. Tell me about your back pain. h. When did the nausea start? i. Did your mother have a history of cancer? j. Do you smoke? 8. Label the following as "subjective" (symptom) or "objective" (sign). a. Pain b. Nausea c. Dizziness d. Elevated blood pressure -
e. Labored respirations f. Headache g. Temperature of the skin. h. Back pain i. Color of the skin j. Abdominal pain 9. Describe the four components of the POMR. 10. Identify and explain four questions that could be used to clarify a patient's perception of pain. 11. Identify the defense mechanism displayed by these patients. a. A patient who refuses to believe she has breast cancer. b. A 5-year-old child who starts to suck his thumb again when he is ill. c. A patient who accuses you of being disrespectful when he has acted that way himself. d. A patient who explains that she missed her appointment because she was so busy and she really didn't need to follow up on the biopsy results anyway. 12. The first letter of each part of the progress note makes up the word SOAPE. Explain the meaning of each of these letters. A_ P_
SONR? How is it organized? What is the major disadvantage of this system? 13. What is a SOMR? How is it organi RWhat are some advantages and disadvantages of this type of medical record? 14. What is an EMR? What are some advantages and dis 15. Define the following abbreviations: NKA pm RBC Rx URI CASE STUDIES In the following case studies, what types of interview barriers are indicated? Explain how these statements are danger ous and may interfere with the patient interview. 1. Mrs. Miller is expressing her concern about a changing mole in her left axillary region. Chris, the medical assistant obtaining her health history, makes the statement, "Mrs. Miller, the dysplastic nevus found in the left axillary region looks as if it could be malignant. You have not been using sunscreen, have you? 2. Mr. Sunsari is being seen today for a suspicious mass in his left lung. The physician has recommended a biopsy the mass; however, Mr. Sunsari prefers to postpone the procedure. He asks Chris what he should do about schedulin the procedure. Chris states, "I would do it right away."

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